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SMS Terms & Conditions

Last updated November 1, 2026

New optional requests — sending disabled

The form records real choices but does not send messages yet. Provider approval, testing and activation review are required; recording a choice does not guarantee launch. No choice verifies the number or removes a STOP block. Each purpose requires its own optional unchecked checkbox and is not a condition of purchase.

  • Saved booking: one reminder of the selected service and preferred appointment time, within 24 hours and before that time. It does not create an appointment, hold a slot or make a payment. The request expires at the earlier limit.
  • Service due: one reminder of the selected service at the chosen date/time, up to 180 days after the request. It may be sent within 24 hours after that time; it is not a recurring subscription. The request expires when that window ends.
  • Promotions and win-back: separate marketing consent for at most one message every 30 days for 90 days. Messages may include offers and invitations to book again. This excludes other businesses and is not derived from earlier appointments, reviews, sign-in codes or email preferences.

The device time zone is shown for date choices; if unavailable the disclosed fallback is America/New_York. Message and data rates may apply. Withdraw each request using its private link before sending. When the program is active, reply STOP to stop or HELP for help; storefront support also remains available. Already delivered texts cannot be recalled from a phone. A new request needs new consent; withdrawn or expired records are not reactivated.

Open optional requests

Optional review invitation — proposed, inactive program

During booking, you may separately agree to receive at most one text from Lashes and Brows by Diana inviting an honest review after that appointment. The optional checkbox starts unchecked, and consent is not a condition of purchase. This program is not active yet and requires approval and testing before messages are sent. We do not select recipients based on whether their experience was positive or negative, and we do not offer rating incentives.

If activated, an invitation may be sent at least 2 hours after the appointment is first marked completed, within 7 days of that first completion, at or after 09:00 and before 18:00 in the time zone shown during booking. Your browser time zone is used; if unavailable, the disclosed fallback is America/New_York (Eastern Time). The private review link expires after 30 days. You can withdraw consent for this appointment through its private management link or reply STOP to stop storefront texts. Previous appointment-text consent does not include review requests, and enrolling again does not remove a STOP block. Message and data rates may apply. Reply HELP for help.

Optional cancellation-opening alerts

The waitlist lets you register a preferred service and availability window. Consent for future cancellation-opening texts is separate and optional. These alerts are not active yet and will begin only after the program is approved. An alert does not reserve an appointment or guarantee availability. You must complete booking and any required deposit. You can withdraw your request through your private link. Joining does not remove a previous STOP block.

Program description

The Lashes and Brows by Diana messaging program provides consent-based appointment confirmations, reminders, scheduling changes, payment or appointment-management links, and customer-care replies.

Opt-in

Text-message consent is optional and is requested separately during booking or another clearly disclosed enrollment process. Consent to receive texts is not a condition of purchasing services.

Message frequency and charges

Message frequency varies according to your appointments and interactions. Message and data rates may apply under your mobile carrier plan.

Opt-out and help

  • Reply STOP to cancel text messages.
  • Reply HELP for help or contact Lashes and Brows by Diana at (863) 513-7371.

After an opt-out request, you may receive one final confirmation. No further program messages will be sent unless you opt in again.

Delivery

Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier, device, coverage, and other systems outside the storefront's control.

Privacy

Use of personal information is governed by the Lashes and Brows by Diana Privacy Policy. Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes.

Changes

These terms may be updated as the program or legal requirements change. The current version will remain available at this URL.